Product demo
From ticket to resolution, start to finish
Watch three common IT issues move through AI Tech Pal: submitted, routed to the right specialist, resolved, and saved to the knowledge base with one click.
Simulated demonstration: a user submits an IT issue, the coordinator routes it to a specialist, the resolution is displayed, and the user adds the fix to the knowledge base.
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1. Submit
Describe the issue in plain language. Attach a screenshot when it helps.
2. Route
Lola, our coordinator, sends it to the right specialist: network, software and cloud, or hardware.
3. Resolve and learn
You get a step-by-step fix. Add it to the knowledge base with one click, so similar issues can start from a verified answer.